Solved: my mobile extras what are these please

Anonymous · ‎26-10-2013

can you please explain what mobile extras are as my bill has more then doubled for the last two months thank you

jonsie · ‎26-10-2013

Check 'what I have used' and there should be a breakdown of all charges. Sounds like it could be mms or calls not covered by your allowance, 0870, 0845 etc.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎26-10-2013

Check 'what I have used' and there should be a breakdown of all charges. Sounds like it could be mms or calls not covered by your allowance, 0870, 0845 etc.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎26-10-2013

You could ring customer services on 202 for clarification if you need to.

O2

my mobile extras what are these please

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