16-02-2015 08:50
16-02-2015 08:50
I have just started my contract ( 2days ago) and i send a couple of messages to family letting them know my new number and included a smiley in the message. Today i checked my o2 app and found i had been charged 33pence for each message. But i have unlimited calls and text. So i called o2 costumer services to find out wot was going on. This is wot i was told..... because i included an emoction in my messages O2 ARE CHARGING ME 33PENCE A MESSAGE BECAUSE AN EMOCTION IS CLASSED A PICTURE MESSAGE (MMS). WOT A JOKE! i have nerver come across this with any other network. I was with three and was never charged for sending an emoction in a text message. Ive only been with o2 for a short while. Think i made a mistake joining o2
Solved! Go to Solution.
16-02-2015 10:44
16-02-2015 10:46
16-02-2015 10:46
You do still have that option. it depends on how strong you feel about it and in the end, it's your decision.
16-02-2015 10:47
16-02-2015 10:50
16-02-2015 10:50
16-02-2015 10:58
16-02-2015 11:53
16-02-2015 11:53