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Anonymous
Not applicable

I have just started my contract ( 2days ago) and i send a couple of messages to family letting them know my new number and included a smiley in the message.   Today i checked my o2 app and found i had been charged 33pence for each message.  But i have unlimited calls and text.  So i called o2 costumer services to find out wot was going on.   This is wot i was told..... because i included an emoction in my messages O2 ARE CHARGING ME 33PENCE A MESSAGE BECAUSE AN EMOCTION IS CLASSED A PICTURE MESSAGE (MMS).   WOT A JOKE!  i have nerver come across this with any other network. I was with three and was never charged for sending an emoction in a text message.  Ive only been with o2 for a short while.  Think i made a mistake joining o2 :smileysad: 

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Anonymous
Not applicable
Yes im seriously thinking about sending my fone back and going back to three.
Message 11 of 16
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jonsie
Level 94: Supreme
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You do still have that option. it depends on how strong you feel about it and in the end, it's your decision.

Message 12 of 16
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viridis
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How many people did you send the text to?
Message 13 of 16
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jonsie
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@viridis wrote:
How many people did you send the text to?

@Anonymous wrote:
I sent a group message to 6 family members witch only contained my number and name.

 

wink

Message 14 of 16
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viridis
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Which is enough on some handsets to convert to mms.
More than 5 will convert I think.
Message 15 of 16
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viridis
Level 56: Guvnor
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@jonsie wrote:

@viridis wrote:
How many people did you send the text to?

@Anonymous wrote:
I sent a group message to 6 family members witch only contained my number and name.

 

wink


Somebody's gotta not read the whole post properly. 

 

Message 16 of 16
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