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message repeating - at my cost ...m

WAITING
Level 1: Joiner
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 i need an answer to my question NOW - you have illegally charged me three times for one text - it went through three times rather than onece - and I only pressed once - this has happened before and i am getting fed up of it.

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perksie
Level 69: Guiding Light
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You want an answer now?

 

Oh hang on my phone's ringing...............

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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MI5
Level 94: Supreme
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Would you mind waiting, waiting.... someone at the door......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Message 3 of 10
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Anonymous
Not applicable

Calm down, you won't get a response posting like that. This is a customer to customer forum, hardly any O2 reps post here. Are you sending long sms as if they are more than the characters allowed for one message, they will send as more than one message ie: 160 characters a message so anymore than 160 or whatever number your phone goes to it will send as more than one SMS 

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Bambino
Level 84: Resplendent
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This is a customer forum. You need to speak to someone in Customer Services.

http://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



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Message 5 of 10
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MI5
Level 94: Supreme
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I suggest if you do call CS that you adjust your attitude beforehand..... Just sayin wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Message 6 of 10
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adamtemp64
Level 66: Unequalled
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1 No o2 here just us customers.

 

Is the message between 480 and 640 character in length as each sms charge is per 160 characters

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 7 of 10
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Anonymous
Not applicable

Chill buddy & calm yourself before you get banned

Message 8 of 10
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Anonymous
Not applicable

Like I said in another post this is the season to be jolly, obviously not!!!

Love the word 'illegally' put in the post. Some what dramatic.

Message 9 of 10
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Anonymous
Not applicable

Notice rather op hasnt posted it back so may have calmed down & followed our advice(wishful thinking)

Message 10 of 10
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