Solved: leaving o2

Anonymous · ‎11-05-2013

Hello,

can somebody tell me how to leave O2? I went to O2 salon, they couldn`t help. I called costumer service, nobody want to speak with me. I traid to have a chat in this website and nothing. How i should give a notice if nobody want to speak with me? I`m trying it two days. My contract is finishing tomorrow...

MI5 · ‎11-05-2013

It's a free call so just hang on. Also try and call early mornings when it's quiet. Try and avoid lunchtimes and early evening when everyone else is trying too.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-05-2013

Are you wishing to keep your number for use on another network?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-05-2013

What is an O2 salon?

Anonymous · ‎11-05-2013

i was thinking about it, but now i just want leave O2...

Anonymous · ‎11-05-2013

it is a place where i made a contract with them...

MI5 · ‎11-05-2013

@Anonymous wrote:
i was thinking about it, but now i just want leave O2...

You will need to get a PAC if you want your number, otherwise you will lose number forever. Once you use your PAC on a new network your O2 contract will end immediately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-05-2013

how i should get it? I call for costumer service and i am waiting 46 mins till somebody will speak with me....

MI5 · ‎11-05-2013

It's a free call so just hang on. Also try and call early mornings when it's quiet. Try and avoid lunchtimes and early evening when everyone else is trying too.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-05-2013

thank you very much for advice. I really gonna try call in the morning

Anonymous · ‎11-05-2013

Let us know how you get on

O2

leaving o2

New payment date not saving

Would like to end and move away from O2

hard one! as son in Australia.

Roaming

MPN move to another o2 account