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keeping same number when change contract

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Andrea
Level 1: Joiner
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on ‎31-10-2018 10:28

on ‎31-10-2018 10:28

Hi quick question, ive recently changed contrct within o2 and had a new sim which is now activated. i wanted to keep the same mob number and recently filled in a number tranfer form. Has anyone had experience with this and know how long it takes for the number to change? Any help would be appreciated thankyou

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MI5
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on ‎31-10-2018 10:38

on ‎31-10-2018 10:38

Best to call customer service on 202 and ask them to migrate your number.
There isn’t a form to do this.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152415 Posts
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Registered:

on ‎31-10-2018 10:38

on ‎31-10-2018 10:38

Best to call customer service on 202 and ask them to migrate your number.
There isn’t a form to do this.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎31-10-2018 14:12

on ‎31-10-2018 14:12

You know doubt know this already but it's worth saying.

 

Make sure your old SIM and contract isn't stopped before your number is transferred otherwise the risk is high you'll lose the number.

 

 

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EmilieT
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‎02-11-2018 10:38 - edited ‎02-11-2018 11:34

‎02-11-2018 10:38 - edited ‎02-11-2018 11:34

Welcome to the forum, @Andrea Wave

 

@Anonymous and @MI5 shared some good info above, please let us know if this answers your question or if you'd like some further help!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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