Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Level 1: Joiner
Posts: 1
Registered: ‎31-10-2018
Accepted Solution

keeping same number when change contract

Hi quick question, ive recently changed contrct within o2 and had a new sim which is now activated. i wanted to keep the same mob number and recently filled in a number tranfer form. Has anyone had experience with this and know how long it takes for the number to change? Any help would be appreciated thankyou

Posts: 109,029
Topics: 561
Solutions: 14,433
Registered: ‎04-04-2012

Re: keeping same number when change contract

Best to call customer service on 202 and ask them to migrate your number.
There isn’t a form to do this.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: keeping same number when change contract

You know doubt know this already but it's worth saying.

 

Make sure your old SIM and contract isn't stopped before your number is transferred otherwise the risk is high you'll lose the number.

 

 

Highlighted
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: keeping same number when change contract

[ Edited ]

Welcome to the forum, @Andrea Wave

 

@Anonymous and @MI5 shared some good info above, please let us know if this answers your question or if you'd like some further help!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature