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keeping my mobile phone number

Godders
Level 1: Joiner
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I have applied twice to keep my number
To date I have no indication that this has been done.

 

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gmarkj
Level 59: Quartermaster
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Is this moving a number from another network?

If you don't get a text to the number you want to keep @Godders then it won't have been done.

Follow the help in this guide

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 59: Quartermaster
  • 8908 Posts
  • 90 Topics
  • 699 Solutions
Registered:

Is this moving a number from another network?

If you don't get a text to the number you want to keep @Godders then it won't have been done.

Follow the help in this guide

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Godders
Level 1: Joiner
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Thank you for your help.
Yes, porting from Virginmedia.
I was able to phone o2 and it is now all going through.
It is supposed to be complete by 1800hrs today.

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