cancel
Showing results for 
Search instead for 
Did you mean: 

iPhone xsmax callers hear no ringing

HEJ1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

When people call my phone, they hear no ringtone and hang-up. The device actually does ring.

Message 1 of 3
453 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 144180 Posts
  • 634 Topics
  • 27632 Solutions
Registered:

@HEJ1 

This has been reported before and is an account issue that you'll need to report to customer service for them to investigate for you Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
443 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Did you speak to customer services about this @HEJ1 and if so what was the result? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
392 Views