@WendyR
Carefully check the charge port is clear.
Use a cocktail stick to carefully remove any debris.
Try a different charger or charging cable.
If none of that works, contact Apple to check the phone https://www.apple.com/uk/retail/geniusbar/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
