Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237472 Views
  • 2 replies
  • 2 kudos

Resolved! Can't make or receive international calls from abroad

I am currently in Germany for a few months but am with O2 in the UK, and I am on the 15GB pay monthly package which includes unlimites minutes and texts. I seem to be able to recieve texts fine but I can't call or receive calls. Can someone please he...

Emeliajg1 by Level 1: Joiner
  • 2179 Views
  • 3 replies
  • 0 kudos

Resolved! Can I Freeze my account ?

I left London for almost three months now and I am making regular payments since then, I would like to know if I can freeze my account until I'm back to UK.

WALID by Level 1: Joiner
  • 718 Views
  • 1 replies
  • 0 kudos

Changing number on my contract and releasing PAC Number

Hi All, Does anybody know if I can have another number assigned to my contract and have my number released with PAC code and then I can sign up to a new provider and let my daughter use the rest of my contract. Hoping you can help. Thanks

ghughes by Level 1: Joiner
  • 948 Views
  • 4 replies
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Resolved! data sharing?

Does anybody know how I can share my data between my devices

ry1 by Level 1: Joiner
  • 414 Views
  • 1 replies
  • 0 kudos

Resolved! Suspicious Text

My dad got a text today as follows FromO2: we were unable to process your last bill. To avoid suspension of your contract , please update billing information now. second message was a link to website o2-bills.com to me it looks like an obvious scam. ...

BbSean by Level 1: Joiner
  • 58004 Views
  • 19 replies
  • 0 kudos

Resolved! Voicemail notification

I just change my monthly plan, prior to this all was fine. Immediaetly after the new plan was activated I have lost my voicemail notification and also my list of voicemails. If I am left voicemail I no longer get a notification that I have a voicemai...

PaddyC by Level 1: Joiner
  • 748 Views
  • 3 replies
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Resolved! End of 24m contract - when does data cut out?

My contract is up on the 27th September according to the O2 app, which also states my bill arrives in 5 days. Is that bill my final bill, or will my contract continue month by month until I terminate it?If it is my final bill, is that the cut off poi...

Resolved! Changing tariff

I was just wondering if anyone would be able to give me some advance and support, I’m looking to change my tariff and on the bottom it says “if you confirm, your next tariff will start on ........ and will cost £24.64 a month. You will continue to pa...

Resolved! claiming samsung watch

Hello, I've just got my new samsung s20 and im trying to claim the samsung active watch, i did all this online so dont have a recipt as such. i have the confirmation but it doesn't all the right info that samsung are asking for. Has anyone else had t...

Resolved! Is this spam

Just found this in my messages on phone. Is it spam please ? I dont use voicemail on my phone.

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Poppysmum by Level 19: Quirky
  • 917 Views
  • 3 replies
  • 0 kudos