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how to contact customer services online

Anonymous
Not applicable

Hi,

Can you explain how to contact customer services online?  IS there an email address?

 

Thanks

John 

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MI5
Level 94: Supreme
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Registered:

All contact methods here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

All contact methods here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MercedesS
  • 1192 Posts
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Registered:

Hello @Anonymous, welcome to the O2 community!

Just follow @MI5 link and you will find them all slight_smile

 

Remember that if you specify the "reason" by clicking on "Tell us what you want to talk about" you will be able to see more options. For example, It is about my account > I'd like to view or pay my bill will display: 

 

Screen Shot 2017-08-07 at 13.19.42.png

 

Please let us know if we can help you more Wave

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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