Solved: how long does it take to take of a restriction?

Anonymous · ‎17-10-2016

I am very annoyed at o2. Why did i get told the restriction would take 1-2 hours to take off, but its been longer. and they shouldnt have restricted it in the first places. annoyed and very close to leaving

jonsie · ‎17-10-2016

If the phone has been restricted because of alleged late payment it takes until the system updates at midnight once payment has been received. Your best option is to call them between 8 and 8.30 in the morning and ask them to remove it manually.

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jonsie · ‎17-10-2016

If the phone has been restricted because of alleged late payment it takes until the system updates at midnight once payment has been received. Your best option is to call them between 8 and 8.30 in the morning and ask them to remove it manually.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎17-10-2016

Depending on the reasons why it may take longer.
Have you restated the phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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how long does it take to take of a restriction?

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