cancel
Showing results for 
Search instead for 
Did you mean: 

how long does it take to take of a restriction?

Anonymous
Not applicable

I am very annoyed at o2. Why did i get told the restriction would take 1-2 hours to take off, but its been longer. and they shouldnt have restricted it in the first places. annoyed and very close to leaving  

Crazy

Message 1 of 3
2,359 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

If the phone has been restricted because of alleged late payment it takes until the system updates at midnight once payment has been received. Your best option is to call them between 8 and 8.30 in the morning and ask them to remove it manually.

 

View solution in original post

Message 2 of 3
2,345 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

If the phone has been restricted because of alleged late payment it takes until the system updates at midnight once payment has been received. Your best option is to call them between 8 and 8.30 in the morning and ask them to remove it manually.

 

Message 2 of 3
2,346 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Depending on the reasons why it may take longer.
Have you restated the phone?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
2,334 Views