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how do I know if wifi calling is working

Erika
Level 1: Joiner
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on ‎23-04-2020 16:41 - last edited on ‎23-04-2020 18:01 by Moderator

on ‎23-04-2020 16:41 - last edited on ‎23-04-2020 18:01 by Moderator

Hi 

I have Wifi calling set up on my account and on my phone. How do I know that is is working? My friend has it and he gets an icon at the top of his phone when he is connected to wifi. I have never seen an icon on my phone come up. should this happen and what does it look like? 

Thanks

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MI5
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on ‎23-04-2020 17:22 - last edited on ‎23-04-2020 18:01 by Moderator

on ‎23-04-2020 17:22 - last edited on ‎23-04-2020 18:01 by Moderator

@Erika 

You can test by putting phone in airplane mode and then turn WiFi on.

If you can make a call, it's working.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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