cancel
Showing results for 
Search instead for 
Did you mean: 

how can a check where my data was used

Anonymous
Not applicable

I had £21 of credit on my pay & go when i went on holiday. How can i trace where my credit was used?

Message 1 of 9
2,079 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 78: King of Kings
  • 12396 Posts
  • 79 Topics
  • 3272 Solutions
Registered:
You should be able to find out through myO2 or by calling Customer Services on 4455
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 9
2,067 Views
8 REPLIES 8

madasaf1sh
Level 78: King of Kings
  • 12396 Posts
  • 79 Topics
  • 3272 Solutions
Registered:
You should be able to find out through myO2 or by calling Customer Services on 4455
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 9
2,068 Views

jonsie
Level 94: Supreme
  • 96843 Posts
  • 614 Topics
  • 7195 Solutions
Registered:

If you were subscribed to O2 Travel then possibly that's where it went. £1.99/day for even one text sent but as @madasaf1sh says, you should be able to check in My O2.

Message 3 of 9
2,057 Views

Anonymous
Not applicable

No link in My02. Maybe i did'nt have my roaming switched off coz i did'nt send any texts but i did send one short clip and was checking my emails and facebook alot. I Was in Cape verde. My first experience with an android phone. Will just put it down to being a learner.

Message 4 of 9
2,024 Views

jonsie
Level 94: Supreme
  • 96843 Posts
  • 614 Topics
  • 7195 Solutions
Registered:

Definitely O2 travel then. You should see it as 'things you have bought' @ £1.66/day then vat is added bringing it to £1.99/day.

Message 5 of 9
2,003 Views

MI5
Level 94: Supreme
  • 152785 Posts
  • 652 Topics
  • 29163 Solutions
Registered:
Not sure you get that much detail on a PAYG account ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 9
1,999 Views

jonsie
Level 94: Supreme
  • 96843 Posts
  • 614 Topics
  • 7195 Solutions
Registered:

@MI5 wrote:
Not sure you get that much detail on a PAYG account ?

Dunno, only ever used it on contract but I 99% guarantee the charges are for O2 Travel.

Message 7 of 9
1,992 Views

MI5
Level 94: Supreme
  • 152785 Posts
  • 652 Topics
  • 29163 Solutions
Registered:
Without doubt.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 9
1,990 Views

jonsie
Level 94: Supreme
  • 96843 Posts
  • 614 Topics
  • 7195 Solutions
Registered: