Solved: Re: going broad

Anonymous · ‎04-06-2017

Hi, i'm going abroad,and not sure how to set up my Samsung J3 Im on payg classic. and not very good with phones. Doh!!

MI5 · ‎04-06-2017

Yes data roaming needs to be on to use data abroad.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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adamtemp64 · ‎04-06-2017

Where are you traveling to and do you want to prevent large bills ?

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Anonymous · ‎04-06-2017

If you are looking at using data & text's then you will be charged for usage each day depending on which country you are visiting.

https://www.o2.co.uk/shop/international/using-phone-abroad/

jonsie · ‎04-06-2017

On payandgo there should be nothing you actually need to do. What country are you travelling to? We can then advise on data and charges for calls and texts.

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MI5 · ‎04-06-2017

You will need to make sure you top up with credit wherever you go but EU roaming is the same price as at home after June 14th

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-06-2017

I'm going to Croatia,Greece, Montenegro I have already clicked the + on bolt ons on my phone,do I just need to switch on roaming now when I go

MI5 · ‎04-06-2017

Yes data roaming needs to be on to use data abroad.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-06-2017

More info

jonsie · ‎04-06-2017

Have a great trip 😀

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎04-06-2017

Great,so in your opinion i'm ready to go?

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