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free smartwatch with contract

Letia
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Hi there. 

I have just 02 refreshed to a new Galaxy S20 Ultra with a free smartwatch. How do I go about claiming this watch. Any help will be greatly appreciated. 

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O2Lorna
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taken from the o2 website.

ach year your Airtime Plan will be adjusted on your April bill by the RPI rate of inflation announced in the preceding Feb. See o2.co.uk/prices.

Free Gift with Purchase: Promoter: Samsung Electronics (UK) Limited. UK, Isle of Man, Channel Islands or Republic of Ireland residents (18+) only or registered companies in the same. Purchase a new Samsung Galaxy S20+ or S20 Ultra from a participating retailer between 29/04/2020 – 26/05/2020 and claim a Samsung Galaxy Watch Active by redemption. No cash alternative. Redemption via Samsung only. Individual Participants must complete the online claim form in the Benefits section of the Samsung Members app pre-installed and company Participants must visit www.samsung.com/uk/offer/galaxy-watch-offer to upload proof of purchase and provide all other required information (Claim). All Participants must Claim within 30 days of purchase. Maximum 1 Claim per Promotion Product purchased (maximum 2 Claims per household) and a maximum of 250 Claims per company participant. See at www.samsung.com/uk/offer/galaxy-watch-offer for full Promotion terms.

O2 Refresh custom plans: Direct purchases only. Pay the cash price for your device or spread the cost over 3 to 36 months (excludes dongles). The device cost will be the same whatever you choose. There may be an upfront cost. You need a monthly rolling Airtime Plan as long as you have a Device Plan. Pay off your Device Plan at any time and you can choose to keep your Airtime Plan, upgrade, or leave. If your Airtime Plan ends for any reason you will need to pay your Device Plan in full.

Devices subject to availability. 0% APR. Finance subject to status and credit checks. 18+. Direct Debit. Credit provided by Telefónica UK Ltd, SL1 4DX. Telefónica UK is authorised and regulated by the FCA for consumer credit and insurance. Terms apply, see o2.co.uk/terms.
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O2Lorna
O2 Support
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You should get redemption details with the handset you normally need to wait till the 14 day change of mind period has passed before you can claim
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Letia
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OK thanks for the speedy response, there were no redemption details with handset so any idea how I proceed once the 14 day cool off has lapsed

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O2Lorna
  • 192 Posts
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Registered:
taken from the o2 website.

ach year your Airtime Plan will be adjusted on your April bill by the RPI rate of inflation announced in the preceding Feb. See o2.co.uk/prices.

Free Gift with Purchase: Promoter: Samsung Electronics (UK) Limited. UK, Isle of Man, Channel Islands or Republic of Ireland residents (18+) only or registered companies in the same. Purchase a new Samsung Galaxy S20+ or S20 Ultra from a participating retailer between 29/04/2020 – 26/05/2020 and claim a Samsung Galaxy Watch Active by redemption. No cash alternative. Redemption via Samsung only. Individual Participants must complete the online claim form in the Benefits section of the Samsung Members app pre-installed and company Participants must visit www.samsung.com/uk/offer/galaxy-watch-offer to upload proof of purchase and provide all other required information (Claim). All Participants must Claim within 30 days of purchase. Maximum 1 Claim per Promotion Product purchased (maximum 2 Claims per household) and a maximum of 250 Claims per company participant. See at www.samsung.com/uk/offer/galaxy-watch-offer for full Promotion terms.

O2 Refresh custom plans: Direct purchases only. Pay the cash price for your device or spread the cost over 3 to 36 months (excludes dongles). The device cost will be the same whatever you choose. There may be an upfront cost. You need a monthly rolling Airtime Plan as long as you have a Device Plan. Pay off your Device Plan at any time and you can choose to keep your Airtime Plan, upgrade, or leave. If your Airtime Plan ends for any reason you will need to pay your Device Plan in full.

Devices subject to availability. 0% APR. Finance subject to status and credit checks. 18+. Direct Debit. Credit provided by Telefónica UK Ltd, SL1 4DX. Telefónica UK is authorised and regulated by the FCA for consumer credit and insurance. Terms apply, see o2.co.uk/terms.
signature
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