extra payments
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on 03-06-2024 10:33
I paid my latest bill twice by mistake, how do I go about getting one of the payments returned to my bank account?
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on 03-06-2024 10:47
This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks
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on 03-06-2024 11:01
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on 03-06-2024 11:01
Thanks for not helping, I will go to an O2 store
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03-06-2024 11:10 - edited 03-06-2024 11:11
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03-06-2024 11:10 - edited 03-06-2024 11:11
@RAB2 wrote:Thanks for not helping, I will go to an O2 store
Take some photo id with you, @RAB2 - or the shop staff won't be able to help.
As an aside, an over-payment will remain on your account and be used to settle next month's bill, if you can afford to have the money sitting there rather than in your own pocket for another month...
Good luck!
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on 03-06-2024 11:44
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on 03-06-2024 11:44
How polite!!
You have been helped with as much as we can do as customers like yourself and the store won't refund you either.
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on 03-06-2024 19:38
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on 03-06-2024 19:38
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on 03-06-2024 19:47
Probably pay 3 times then...
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