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Level 1: Joiner
Posts: 1
Registered: ‎12-08-2017
Accepted Solution

ending a phone call

My question is,

when someone is on O2 pay as you go who is speaking to someone else on O2 pay as you go.

When one of the people hang up and the other one does not.The person who as not hung up do they still get charged and credit run down until they either hang up or run out of credit?

Posts: 72,964
Topics: 467
Solutions: 8,151
Registered: ‎04-04-2012

Re: ending a phone call

Calls should now disconnect after a few seconds of either party hanging up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Lumia 950 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum

Posts: 56,427
Registered: ‎04-01-2009

Re: ending a phone call

We've had a couple of horror stories however where calls haven't disconnected and customers have had a big bill on pay monthly. Don't remember any on P&G though.