22-11-2023 16:35
Can i have my earbuds for £1?
It's been well over 30 days and I have not received a text with the offer of the earbuds for a pound!
Who and how can I contact someone about this?
Solved! Go to Solution.
22-11-2023 16:38
See help in guide here Guide: Gift with Purchase
22-11-2023 16:38
See help in guide here Guide: Gift with Purchase
22-11-2023 17:42
22-11-2023 17:42
I've messaged them via social media, still no response 😕
22-11-2023 17:44
That's the problem
It isn't an instant response
22-11-2023 18:06
27-11-2023 19:12
27-11-2023 19:12
Any luck on this yet ?
28-11-2023 10:18
28-11-2023 10:18
Reply I received:
We're sorry to hear this. We're currently aware of a delay in the codes being sent, due to a current backlog this is taking around 45 days at the moment. However, you'll received your code soon.
28-11-2023 10:27
Probably a shortage of earbuds too
28-11-2023 19:39
28-11-2023 19:39
I would keep an eye on when the 45 day point is and get ready to chase O2 up.
Please keep us updated on developments.