Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 226998 Views
  • 2 replies
  • 2 kudos

Cant recieve calls or texts from other service providers

Is anyone able to help. It has been 2 weeks since my 'successful' port in from 3 to O2. I cannt recieve calls or texts from anyone who use doesn't use O2. I'm sick of being promised calls and I'm sick of it being escalated to the back office and NOTH...

HL91 by Level 1: Joiner
  • 1050 Views
  • 9 replies
  • 1 kudos

Resolved! Cancellation of unused account

Hi, I have an account which has been dormant since my mother passed away. Can I cencel it please?

O2 Samsung Galaxy Buds2 promotion

Having upgraded to a Samsung A54 at the end of April I qualified for a pair of Samsung Buds2. Text message duly arrived from O2 mid-May with link and code. Included link worked, taking me to the O2 online shop, but the promo code to zero the price ca...

jimbob2 by Level 1: Joiner
  • 480 Views
  • 1 replies
  • 0 kudos

Resolved! Sim card

Hi my sim card is not activated its been over 3days still no activation 

Noel0121 by Level 1: Joiner
  • 315 Views
  • 1 replies
  • 0 kudos

PAC code tennis

I used a PAC code from O2 on Tuesday to order a new sim from Talkmobile, with a number transfer set for Monday 19th June. The new sim arrived today and I, impatiently and stupidly, went through Talkmobile’s online ‘keep my number’ online process to s...

stpadraig by Level 1: Joiner
  • 768 Views
  • 2 replies
  • 0 kudos

Resolved! My tarrif

I was scammed last month and o2 have now dealt with it but I was swapped to a contract that I didn’t ask for and have been charged over £25 this month and then I asked the lady on the phone to change it back to my old tarrif which was 2 gig and it sa...

Debsbra by Level 1: Joiner
  • 337 Views
  • 1 replies
  • 0 kudos

Resolved! Line signal

Hi everyone,I live in Hounslow East, London,and for the past 3 days I haven't been able to use my phone neither to make or receive calls or go online, at home , does anyone else have been having this problem!?

R02 by Level 1: Joiner
  • 268 Views
  • 1 replies
  • 0 kudos

Resolved! Early cancellation fee removal: 14 day “Change your Mind”

 Hi, I recently took out a contract for 12 months. I am within my 14 day cooling off period, and I’ve already given my PAC code to my new provider as I cannot do a contract. I rung today to confirm, and the final bill includes my early termination fe...

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lejwals by Level 1: Joiner
  • 689 Views
  • 3 replies
  • 0 kudos