21-09-2024 16:46
Hello, as above, my eSIM didn’t swap to new iPhone, how can get a new one or transfer the old one? The instructions have me going round in circles!
thanks
Solved! Go to Solution.
21-09-2024 18:38
You can't use the old one. You need to get a replacement from O2 and you will have to do that any time you want to move phone.
You can see if MyO2 has one waiting
Otherwise contact O2
21-09-2024 18:38
You can't use the old one. You need to get a replacement from O2 and you will have to do that any time you want to move phone.
You can see if MyO2 has one waiting
Otherwise contact O2