cancel
Showing results for 
Search instead for 
Did you mean: 

e Sim

MK20
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi - I was an hour on support call with an agent this morning who said they had activated an e Sim for me but when I review my orders it looks like they only have deactivated my current sim.

Message 1 of 3
233 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 93262 Posts
  • 610 Topics
  • 6985 Solutions
Registered:

Check in My O2

You should see the sim there

Have you removed the old plastic sim?

Message 2 of 3
230 Views

MI5
Level 94: Supreme
  • 146074 Posts
  • 636 Topics
  • 28105 Solutions
Registered:

@MK20 

esim install.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
205 Views