do you need to open the credit agreement email for your order to be sent to you first o2 order onlin

[ryan18]

hi everyone 

i justs ordered the new Iphone X taking out first contract with o2 i completed everything and expected my phone to be delivered next day (6 april) it never came and no email came for the order number only go the parcal numbver on MY O2 app but dispite i got my legal docments through but didn't read them, so today i rang O2 CS and i said i forgot tor read the credit agreement and sign and date and send it off back to o2 refresh, do you think the order did'nt come because i did'nt open up the credit agreement there and then so that why i haven't got my phone yet, so today i sent and signed it eoff will i be getting an order emial with my tracking number today or whenever and is the order now complete because i signed the credit agreement?

[jonsie]

Hope it's not now out of stock either. ....

[Bambino]

@ryan18 Live Chat is notoriously unreliable. I wouldn't count on anything they've told you. We always suggest you call customer services and speak to someone. There's probably a very good chance that your phone isn't even in stock. https://www.o2.co.uk/contactus

[ryan18]

Nope it’s true just got my conformation. Email 😊

[Anonymous]

@ryan18 You will only know if it is in stock if you receive a dispatch email the evening before delivery. 

[ryan18]

Oh right well hopefully i will

[MI5]

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@ryan18wrote:
Nope it’s true just got my conformation. Email 😊

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If that has tracking details in it, you're all good.