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closing account

seagull
Level 1: Joiner
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asked and received a pac code recently and o2signal soon after. should this have closed my account?

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MI5
Level 94: Supreme
  • 150653 Posts
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@seagull 

Your account won't be cancelled until you use the PAC.

Guide: How to get your PAC [June 2021 Update] 

Guide: Cancelling Your Contract 

Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150653 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

@seagull 

Your account won't be cancelled until you use the PAC.

Guide: How to get your PAC [June 2021 Update] 

Guide: Cancelling Your Contract 

Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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