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check call history

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Anonymous
Not applicable

on ‎25-10-2017 20:08

on ‎25-10-2017 20:08

hello how i can check my call history from last month? on top up card?

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MI5
Level 94: Supreme
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on ‎25-10-2017 20:14

on ‎25-10-2017 20:14

The only way is to look on your phone unless you complete an SAR which will cost you £10
https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie
Level 94: Supreme
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on ‎25-10-2017 20:14

on ‎25-10-2017 20:14

If you are payandgo you cannot. You can only check the phone's log. 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎25-10-2017 20:14

on ‎25-10-2017 20:14

The only way is to look on your phone unless you complete an SAR which will cost you £10
https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
Former Staff
In response to MI5
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on ‎26-10-2017 10:11

on ‎26-10-2017 10:11

Hi @Anonymous did you find the above advice useful? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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