change my tariff

Tery · ‎13-05-2020

Hi. Help me change the tariff. I want to return to the previous tariff of 15£.Thanks.

MI5 · ‎13-05-2020

Login to your MyO2 and change your tariff in there http://www.o2.co.uk/myo2

It will change on your anniversary date to give the new allowances for next month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Tery · ‎13-05-2020

At the moment I can't change the tariff. I have already changed the tariff, and I want to return to the previous one. And the menu no longer has the ability to change

MI5 · ‎13-05-2020

@Tery

You can only change once per month so you'll either need to wait until next month or try calling customer service Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Tery · ‎13-05-2020

Thank you

MI5 · ‎13-05-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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