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change my tariff

Tery
Level 1: Joiner
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Hi. Help me change the tariff. I want to return to the previous tariff of 15£.Thanks.
Message 1 of 6
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MI5
Level 94: Supreme
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@Tery 

Login to your MyO2 and change your tariff in there http://www.o2.co.uk/myo2

It will change on your anniversary date to give the new allowances for next month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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Tery
Level 1: Joiner
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At the moment I can't change the tariff. I have already changed the tariff, and I want to return to the previous one. And the menu no longer has the ability to change
Message 3 of 6
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MI5
Level 94: Supreme
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Registered:

@Tery 

You can only change once per month so you'll either need to wait until next month or try calling customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
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Tery
Level 1: Joiner
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Thank you
Message 5 of 6
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MI5
Level 94: Supreme
  • 144711 Posts
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  • 27733 Solutions
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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