Solved: cant find recent call lists in my o2

doublejay · ‎16-10-2022

I am trying to see calls i have made in current billing period that are inclusive minutes not charged in my o2 but cant see anywhere. Can anyone tell me where im going wrong?

MI5 · ‎16-10-2022

@doublejay

Guide here Guide: How do I get to the 'Download Bill' page?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-10-2022

@doublejay

Guide here Guide: How do I get to the 'Download Bill' page?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

doublejay · ‎16-10-2022

hi, it is not an old bill period i need its calls before current bill period is due

MI5 · ‎16-10-2022

@doublejay

Yes I understand.

It's on the last page you get to in the guide, on the left, under recent charges.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎16-10-2022

Here, @doublejay:

Hopefully that helps 👍

Links to O2 Social Media Team here

doublejay · ‎16-10-2022

guys thank you for your help. im sorted now

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