cannot log in

[erodoto]

Hi there,

I'm unable to log into my account because I keep getting an error when setting up the security question and answer. I've tried multiple browsers, but the issue persists, so I can’t proceed with creating the account.

Could you please help? It’s very frustrating as I need to update my address but am unable to do so.

Thanks for your help,
V

[MI5]

@erodoto 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

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