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cancelling contract - virgin

Johnboyuk79
Level 1: Joiner
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Hi, 

i had an O2 simcard as part of a package through Virgin. The contract term is up, i have never used the simcard, i have know idea where it even is. How do i cancel the contract without receiving a text to that number for verification??

 

Cheers

 

John

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madasaf1sh
Level 78: King of Kings
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@Johnboyuk79 

 

You will need to follow this guide Guide: Cancelling Your Contract  and all the contact details for o2 can be found here Guide: How to find help & contact O2 


Do NOT cancel your Direct Debit. 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@Johnboyuk79 

If you report it lost, O2 will send a new sim for you to deal with it. 

Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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