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Data allowance

ScottyNinja1981
Level 1: Joiner
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When I took out this contract I was told I would have my 25GB doubled to 50GB as I am a Virgin customer. This has not happened.

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MI5
Level 94: Supreme
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@ScottyNinja1981 

If it has been longer than 14 days, chase it up with O2.

Guide: How to find help & contact O2 

Volt Megaguide 

Also make sure your address is the same on both Virgin and O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151722 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

@ScottyNinja1981 

If it has been longer than 14 days, chase it up with O2.

Guide: How to find help & contact O2 

Volt Megaguide 

Also make sure your address is the same on both Virgin and O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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