Solved: cancelling a sim only contract and switch to a new...

Rugbyfan · ‎18-12-2020

I have old iphone on a longstanding sim only contract and I want to upgrade to an iphone12 still on the o2 network, but via a third party provider who can offer a better phone/data/airtime deal than O2 themselves. Will I still have to pay a charge for early cancellation of the sim only contract even though I'm staying with O2?

MI5 · ‎18-12-2020

@Rugbyfan

There will be no charges for upgrading as long as you have reached your minimum contract term, which it sounds like you have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎18-12-2020

Deleted by me.

Veritas Numquam Perit

MI5 · ‎18-12-2020

@Rugbyfan

There will be no charges for upgrading as long as you have reached your minimum contract term, which it sounds like you have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Rugbyfan · ‎20-12-2020

Many thanks

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