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cancel the £3 a month change for international calling

Helen74
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cancel the £3 a month change for international calling

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pgn
Level 77: Grand Master
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@Helen74 

https://www.o2.co.uk/termsandconditions/mobile/pay-monthly-international-bolt-on-terms-and-condition...

 

  • How to unsubscribe from the International Bolt On: You can opt out of the International Bolt On anytime by providing us with 30 days' notice. To OPT OUT of the International Bolt On send a free text message containing the keyword "INTBOLTOFF” to 23336 or call free on 2202 from your O2 mobile. You can also opt out via My O2 as well. When you unsubscribe, your International Bolt On will be removed from your account within 24 hours and your monthly subscription charged will be pro-rated accordingly. Where you cancel the International Bolt On, your underlying pay monthly mobile service remains unaffected and shall continue as normal.

Good luck!

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MI5
Level 94: Supreme
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@Helen74 

You might be able to do it in your MyO2.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

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pgn
Level 77: Grand Master
  • 39855 Posts
  • 245 Topics
  • 1797 Solutions
Registered:

@Helen74 

https://www.o2.co.uk/termsandconditions/mobile/pay-monthly-international-bolt-on-terms-and-condition...

 

  • How to unsubscribe from the International Bolt On: You can opt out of the International Bolt On anytime by providing us with 30 days' notice. To OPT OUT of the International Bolt On send a free text message containing the keyword "INTBOLTOFF” to 23336 or call free on 2202 from your O2 mobile. You can also opt out via My O2 as well. When you unsubscribe, your International Bolt On will be removed from your account within 24 hours and your monthly subscription charged will be pro-rated accordingly. Where you cancel the International Bolt On, your underlying pay monthly mobile service remains unaffected and shall continue as normal.

Good luck!

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