cancel contract

[Anonymous]

I want to cancel my contract as they are putting the price up can i do it online

[perksie]

Yes, but bear in mind you will have to pay the balance outstanding.

See "Contact us" at the foot of the page.

[adamtemp64]

no if still in minimum term

lots of threads about this

Are you outside your minimum term if yes just ring 202 for free and cancel

[Anonymous]

will i have to pay the full amount left as i was not told they could just put the price of my contract up

[jonsie · Accepted solution]

Yes you will. Cancel any bolt ons first.

[adamtemp64]

it is in your T&C see the many other threads or this page http://www.o2.co.uk/desktop/prices

[Anonymous]

thanks

[Anonymous]

Sorry to hear that the only reason you are leaving is due to the price rise

Have you worked out how much your contract will be going up by after the price increase from Feb 2013?

It is 3.2 % so for example if you pay £25 p/m it would be an increase of just 80p per month.

[Anonymous]

It is not the point of the cost it is because i was not informed that it could go up at the time of signing contract some might say its miy fault for not reading the terms but who does when i asked if the price would stay the same i was told it would so feel ive been misled

[perksie]

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@Anonymous wrote:

It is not the point of the cost it is because i was not informed that it could go up at the time of signing contract some might say its miy fault for not reading the terms but who does when i asked if the price would stay the same i was told it would so feel ive been misled

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The information about the possibility of a price increase up to the level of inflation, is in the terms that you agreed to when you joined O2.

O2 is the only company not to have done this before, and at least one other has done it twice.