broadband

[Bubs]

How do I re-activate my mobile broadband, cancelled last June?

[Cleoriff]

@Bubs 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

[pgn]

Just familiarise yourself with what's available from O2 in this respect today, @Bubs - as you may find O2 hear "broadband" and direct you to the Virgin Media side of the business:

https://www.gocompare.com/broadband/o2/

Then follow @Cleoriff's advice above - or visit an O2 shop, taking some form of photo-id with you. Good luck!

[madasaf1sh]

@Bubs 

You cant reactivate it, you will need to sign up as a new customer, and pass all the credit and affordability checks. 

Visit the o2 shop pages or visit a store.