breavement

[iffi]

please be advised i lost my mother and has paid for her funeral that is why i am behind on my payments i can start from the end of this month to start paying back thankyou mr i rajput

[jonsie]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

[Enlli]

You will need to talk to Payment Management 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

See also

https://www.o2.co.uk/help/account-and-billing/bereavement#:~:text=Call%20us%20on%200800%20090,to%20F....