13-12-2023 10:20
13-12-2023 10:27
Did you follow these instructions?
Guide: Adding and removing O2 Extras
13-12-2023 11:04
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Guide: How to find help & contact O2
13-12-2023 11:07
13-12-2023 11:07
Welcome to the o2 Community forum
You need to contact O2 customer services
Help here
Guide: How to find help & contact O2