Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 329907 Views
  • 2 replies
  • 2 kudos

Resolved! Where is my phone??

I ordered my phone last night. It said I can go to collect. I go to collect my phone, I'd received an email telling me I can't pick up my phone. Why was I lied to and where is my phone. I'm thinking about cancelling if this matter is not resolved swi...

Ox1 by Level 1: Joiner
  • 739 Views
  • 2 replies
  • 0 kudos

Resolved! CPI+ bill changes and contract cancellation

I'm sure I'm not alone in being devastated by the above inflation increases that O2 shareholders will be benefiting from with the highly profitable CPI+ increase communicated today, whilst we are in the midst of a cost of living crisis and substantia...

Anon25 by Level 1: Joiner
  • 749 Views
  • 1 replies
  • 0 kudos

Resolved! Cut-off date for RPI Increase on New Contracts?

I'm looking to take out a new Pay Monthly Contract but don't want to get hit straight away with the RPI+Inflation increase. Is there a date leading up to 1st April where I'll be exempt from the instant increase or is it a hard stop where I'll need to...

AbZorba by Level 1: Joiner
  • 2073 Views
  • 1 replies
  • 0 kudos

Why can't I text a hospital number?

I'm trying to reply to a number the hospital gave me to text which is 8841 but I keep getting the message "can't send message work o2 error 0".Please help.

Magough by Level 1: Joiner
  • 1358 Views
  • 4 replies
  • 0 kudos

Resolved! Billing

Hi I'm a new customer I receive my new device today and my bill date is the 20th February but I don't get paid till the 13th march can I change my payment date to then please I'm worrying as I don't want to be behind

Leah104 by Level 1: Joiner
  • 749 Views
  • 2 replies
  • 0 kudos

Resolved! Redeeming prepaid digital gift card

Hi I'm a new customer and was advised I would get a £100 pound prepaidaster card with my pay monthly purchase anybody know how I can claim this please as I have not received a link or anything thanks

P8 by Level 1: Joiner
  • 2027 Views
  • 3 replies
  • 0 kudos

Resolved! New order of the Galaxy S23 Ultra

Hi there, Does the above picture of a Pre-Order look right at all ?? O2 have verbally said the order is confirmed but I'm a little worried about the "Being Processed" part of it because it sounds like they are still checking things out. O2 have sent ...

Screenshot 2023-02-09 050929.png
bezman70 by Level 1: Joiner
  • 6532 Views
  • 30 replies
  • 0 kudos

Resolved! Tariff

Tariff increased from £9.13 to £11.17. What RPI increase has been applied - January stat was 13.4%

hjlt by Level 1: Joiner
  • 1340 Views
  • 7 replies
  • 0 kudos

Resolved! Billing

I have been charged the incorrect tariff.How do I contact a real person to explain ???

K69 by Level 1: Joiner
  • 571 Views
  • 2 replies
  • 0 kudos