Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Airtime tariff

I am bemused that my sons tariff has a £10 more expensive than the contract said. I recently upgraded his phone and the new airtime tariff was set at £14 per month. However this month it is £24 and with no purchases I am at a loss to why this has hap...

Resolved! No signal for weeks

Hello my husband and I are with O2 and we never have any signal at all at our home address. this means we cannot make or receive work calls, we cannot make or receive important calls regarding our newborn from the hospital and doctors, it means after...

Switching Tariff From Big Bundle to Rolling Plan

Hi I recently switched plan for Big Bundle to Rolling Plan. Was told that the plan would switch after Big Bundle ended but didn’t switch. Contacted O2 Twitter but hasn’t helped whatsoever and now hasn’t responded for a few days after I’ve provided ev...

No mobile network for 4 days in Dawlish, Devon

for the last 4 days I have not been able to connect to the mobile network in Dawlish. Is anyone else experiencing an issue. I have been on the online chat and they have not been able to provide an answer other than it is very busy. If i restart my ph...

Resolved! bill

why does my O2 email say I owe £28.19 but when I log into my account to pay they want £30 odd?

Resolved! Regarding my o2 bill

Regarding my o2 bill

Resolved! Where my order

When is my order coming I have a special needs kid waiting on this fone for Xmas plz say its going b here r send me a different 1

Resolved! I pad account

I have received a default notice account number [Removed] agreement number [Removed] mobile number [Removed] i can’t no longer see this account on my 02 account online. I’m not sure what payment I’ve missed asked but is it possible to pay the missed ...

Resolved! Switch-Up Question

Hello, Regarding the O2 switch-up, if I were to use it. Does it automatically pay off the remaining device plan? If so could I then switch to a cheaper device, and clear off the outstanding credit meaning I can terminate the contract for a cheaper am...

Resolved! How to find network security key

Hi, how do you find your network security key on an I-phone 12. Thanks.

O2

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