Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! i have lost my phone

Hi my phone is broken, I am getting an error message saying that there is water damage however I haven't dropped it in anything. I pay my insurance, please advise how I go about getting a new phone.

Resolved! PAC number

I have transferred from EE to you and have received my SIM card which I have put in my phone with the number xxxxxxxxxx. When I transferred I gave you the PAC no [removed] to retain my number of xxxxxxxxxx can you please let me know when this will ha...

unable to cancel my sim payment

I bought my sim card as part of a Virgin broadband ' PACKAGE'. I cancelled the Virgin 'PACKAGE' before start of service. Virgin cancelled with no problems. When I tried to cancel my sim I was told it was not part of the 'PACKAGE' and I would have to ...

Resolved! contract information

Hi, my billing shows that there is no device plan payments to make, has my contract ended?

Resolved! I need vat invoices for my previous bills

I am trying to download vat invoices for bills

Resolved! Bill

Hello Have been charged yesterday despite moving contracts. Please can i have money refunded. Michael Grace [personal details removed]

Pac code

Hi I have just placed an order for the Moto g22 and it asked for a PAC code I now have that PAC code

Resolved! Payment date

Hello, is it possible to change the date of my bill payment please

Resolved! Contract

I was on a O2 contract. I received a call offering what appeared to be an improved deal. I agreed to it, only to find that I was now locked into a contract with Plan.com, using O2 network services. I now want to upgrade my phone. Is there any way of ...

Resolved! contracts tarriffs pay monthly

Hi. not very tech/phone savvy. but I'll start at beginning.in 2014 I became an 02 customer. treated myself to a new phone and contract. part of the deal was a free device like a cheap version of what's now an ipad think it was Alcatel- one touch not ...

O2

Forum Posts