Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! New order not processing

Hey, could some one please shed some light on this?is there any number for customer service? I have applied for a new contract (Iphone 14 pro)2 days ago,the last email was “Thanks for your order - it's now full steam ahead for us. Keep an eye on your...

Resolved! I just joined O2 but already regret

I just joined O2 from another provider and received my SIM card today. I am trying to contact 202 to request the transfer of my old number but have been in a quee for 70 minutes (expectation was 15 minutes). If this is the type of customer service I ...

When to start contract to avoid this year's price increase

I'm about to take out a new pay monthly contract. It seems silly to take it out now and then almost immediately be hit with the price increase When is the earliest I can take out a contract that won't be increased in price until April next year? Than...

Resolved! 4G calls

I got a message Saturday afternoon saying"O2 have turned off your 4g calls" anyone know wa=hat this is about?

Resolved! Change address

I need to change my address. It won’t load online and I’ve been hanging in the phone for forever!!! Till you cut me off

Resolved! How much is a call to 1-800 number

How much is a call to 1-800 number

upgrade

Hi There. I would like to upgrade just now to an iPhone but keep same tariff, phone number and sim card, is this possible? Thank you, Lauren.

Resolved! Pay off device plan is airtime plan still active ?

If I pay off device plan is airtime plan still active ?

Resolved! Changing Bank Details

Hello.I wish to change my O2 Payments to another Bank Account.

Resolved! I receive a sim don't belong to me and can O2 just do something about it to make things right?

I started receiving emails about a sim card from O2 after I sign a contract with Virgin broadband and O2 send me the sim. It's not under my name and it's establish a direct debit for the person who apply the sim card. I tried to cancel it through o2 ...

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