Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 260544 Views
  • 2 replies
  • 2 kudos

Resolved! Data being used early

I was on a 20GB (doubled to 40GB with Volt) monthly allowance with my phone but with the new tariff changes I decided to change my tariff to a lower bracket to avoid an increased cost. I used around 13GB per month on average so I opted for a 12GB ass...

Resolved! Sharing data

What does ‘sharing data’ mean? Does it mean I can share that data with my daughter whose account is linked with mine as I pay for her phone? So eg if I’ve got 10gb per month she can bolt on to that?

Lotty by Level 1: Joiner
  • 722 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrading

I want to upgrade to a z flip but don't want to pay the 30 odd pound for the tariff it comes with when I already have a tariff I'm happy with..... Can I upgrade and keep my current tariff?

Sara95 by Level 1: Joiner
  • 400 Views
  • 1 replies
  • 0 kudos

Resolved! Switching tariffs

I'm currently pay monthly and my device plan is about to end. Not interested in a new phone as I barely use it - so need a smaller/smallest tariff. I have Disney added - I assume I couldn't continue that on pay as you go? I think pay as you go would ...

CJMole by Level 1: Joiner
  • 516 Views
  • 2 replies
  • 0 kudos

Resolved! Pay off device plan

How do I pay off my o2 device plan? I bought apple AirPod pro from them and I only have £30 left to pay on my contract so how do I pay it off now so I can close my account.

Iqbal07 by Level 1: Joiner
  • 889 Views
  • 2 replies
  • 0 kudos

Resolved! Change direct debit date

Good morning, I would like to change my payment date from the 20th of each month to the 26th of each month as I am now on contracted work and have gone from weekly pay to monthly pay. Can this please be updated as soon as possible please kind regards...