Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Bill

I would like to pay but my phone is locked

Resolved! Early cancellation fees query

I need to know if there's any early cancellation fees if you end your contract early. I can't seem to find the answer easily on the website, I don't really have time to call up, and Live Chat never seems to be available. Does anyone know?

Sim only

If i have a sim only contract for £8 why am i getting billed for £27

Resolved! How do I redeem Apple Music on O2? If you've purchased an eligible airtime tariff, product or access

how i reedem apple music free

Spam texts with no number to block

I've started to get spam sales texts with no number associated with them to allow me to block the number. I want to stop them and can't see how. Any advice or ideas gladlty received. thanks Tvk

applied for new contract now cant access account

Hi been with o2 7 or so years currently midway through pay monthly plan for my handset.yesterday evening applied for a second account (laptop) it says its pending review even though I received all documents through email. Presume they referring it fo...

Fraud o2 customer services

Don’t pay a bill over the phone using the o2 India customer services. It is corrupted . I Paid my bill over phone giving the all important security numbers on the back , result £80 theft from my account . Reported it to my bank and fortunately I was ...

Resolved! Cancel Disney plus

I want to have Disney plus removed from my account

Resolved! Not receiving calls or texts

Hi have been have an issue with my o2 sim when people ring me it’s saying phone number not recognised or call failed but I can still ring people just fine so I went in the o2 shop and they swapped my sim and they said it will take 24hr to come back o...

Resolved! Can't pay device plan

Can somebody explain why the tab for device plan has not been working for me for MONTHS now, leading to delayed payments, MULTIPLE payments for the same payment in the same month and a lot more stress.Will probably be cancelling my plan after this co...

O2

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