Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! Sharing data

Please could someone help I would love to know how I share data from one device to another x

Resolved! upgrade delivery

Hi . Is that possible having my new upgraded device delivered in a different address rather than my billing address ??

maxx1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Paying off remaining device plan without calling?

Hey all, I'm looking to pay off the remaining little bit of my device plan so I can get an upgrade, but I can't seem to find any way to do that online. Is it possible, or do I have to call O2?

Tinty by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! 4G Iphone XS Max to 5G Iphone 12 Max Pro Upgrade

As title suggests I have taken an upgrade from 4G Iphone XS Max to 5G Iphone 12 Max Pro. I am currently getting no signal with the 5G sim, but getting signal when I put the 4G sim into the Iphone 12. Is this simply due to the lack of 5G coverage in N...

CFran by Level 1: Joiner
  • 1 replies
  • 0 kudos

New number

HiI have taken this new contract and am struggling to remember my number has I dyslexia,Is there any I get simple number to remember please

Apple Watch

Trying to find out if my phone number I have to provide when buying Apple Watch is connected to the watch because I’m buying it for my daughter

Mish95 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Keeping SIM in new phone bought outright

I'm planning to buy a new iPhone direct from Apple but am happy to keep my existing contract, SIM etc. from my last device/tariff five years ago. (The device portion of that was paid off after 24 months.) Is there any problem with just popping the SI...

cassiel by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! New 5G SIM in 4G Phone

Hi, Would really appreciate some advice please. I have just upgraded my device and plan but kept the same O2 number. The new phone is 5G enabled but I have kept my previous 4G device. As I want to continue using my previous 4G iPhone for now, I was j...

WadeyBHA by Level 1: Joiner
  • 7 replies
  • 0 kudos


How can I transfer my o2 e-sim from my iPhone 11 Pro Max to iPhone 12 pro max?

MiM1 by Level 1: Joiner
  • 3 replies
  • 0 kudos