Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! New rate from April 2023.

I have recently received a letter saying that my plan is increasing from £12 per month to £14.07. As I am currently paying £7 per month I don'nt understand what is going on, please help... James Whiting... xxxxxxxxxx.

Resolved! Ending contract

I want to end my contract

Resolved! i cancelled my fully paid up i pad and i cancelled the sim but i am still being charged air time ?

i canceled my air time on my i pad number [Removed] but am still get a charge of 14.02 why is this it was cancellled 2 months ago

Resolved! My new mobile plan from April

I have received a letter telling me that my monthly plan is to increase from £26 per month, to £29.48 per month. At the moment I am paying £23.56 per month, as per my monthly invoice and my bank statements. Can you please explain how this can be, and...

Resolved! Encryption on text messages......how to get rid of it?

I've inadvertently activated something for one contact on my phone and I don't know how to undo it. The only way I can describe it is that a little padlock symbol is displayed every time I send a message to them. Don't know how I activated it! Don't ...

Resolved! Sim

Do I use old or new sim to text swap?

Resolved! Need Help

HelloMy LG G2I had my O2 sim init and i noticed that in the corner it comes up with the O2 sign and on the right the signals are fine for 2g but when i tried to call it keeps coming ip saying mobile network unavailble i called o2 they sent out a new ...

Resolved! Phone not received

HiI signed up for a new contract with a galaxy ultra 22 since late Feb.But I only received a simcard. Still waiting for d delivery of the phone. Yet I've received a bill for it.Pls wots goin on??

Resolved! Not received phone

It was dispatched Saturday. It won’t let me track it

Resolved! O2 price rise is unexpected

I have received a letter saying that my current mobile plan at £16 is going up. I do not have a mobile plan. I am on SIM only, and currently pay £5.46 per month for each phone (£10.92 per month in total) unless there are any extra calls attached. The...

O2

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