Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Apple Watch

Hello I lost my Apple Watch I can’t remember if I took insurance out for it

Xiaomi Note 11 Pro - DS and Micro SD?

Hi all My O2 contract has just ended. Looking for another phone that has dedicated dual sim slots, and dedicated Micro SD card slot. Could anyone who are in the know confirm the Xiaomi Note 11 Pro, and the "Xiaomi Note 11" have the above dedicated sl...

Resolved! SIM pin

What is the default O2 SIM pin code?

Resolved! Ending airtime contract

Hi i would like to know when the term for my airtime contract will end. Also if I would like to end this contract today would it cost me to do this.

Resolved! Can't see my bills on my o2

Can't see anything my o2

Resolved! SIM card

My sim is not letting me call anyone

No signal

Just logged into my O2 app to pay my bill for my contract and the number that was ment to be for my contract has disappeared and now saying I have no service or signal what so ever and can't pay my bill as noway off contacting them any help please

Resolved! Cancel

I would like to cancel a sim as i got 2 im paying for 2 sims but im only using one sim the sim that i want to cancel is that telephone number : xxxxxxxxxxx [Mod edit: Please do not post phone numbers on the public board. Thanks!]

O2 SIM problem with iPhone 8 - please help!

Please can anyone help with a SIM problem I’ve got? I have two O2 SIM cards. One in an iPhone 6s, the other in an iPhone 8. The older SIM works in either phone. The newer SIM (recent replacement by O2) will only work in the iPhone 6s. The older SIM i...

bill payment issues

Hi everyone, i've had an issue with O2 lately; namely, bills being paid, but i still receive notifications of unpaid bills. At first, i thought they were spam mails so i ignored them. Until my line got cut off. so i called client service to ask what ...

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