Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! I was canceled in mu contract

ppr I'm having trouble paying my cell phone. for 1 month i couldn't pay my monthly contract because my card was blocked and then in the next month i was canceled and then i can't make payments

Resolved! Have i been accepted?

Hi I’ve placed an order for a phone contract, the £30 prepayment has been payed but it also still pending. I have the legal documents, order confirmation and I can see the phone in my orders. I just want to see if I’ve been accepted.

Denise76 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! using samsung watch 4 lte

are the any extra charges using a samsung watch 4 with lte with my samsung phone account

Geddi by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! O2 Travel in Alaska

Hi - Can anyone tell me if O2 Travel covers Alaska?Thanks

Deadwood by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Payments

How can I change my monthly payment date 

Timrey by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! The minutes included in my contract

Hey all, I hope you enjoyed the long weekend. I've got a new contract and I'm most confused with the wording of an e-mail that explains what I have included in my contract. Please have a read and let me know what you think: Unlimited minutes to stand...

Resolved! More data?

I've used all my data for the month and want to get some more, now. I've added a bolt on that will give me more data in general - which is helpful - but I can't seem to get any right now. How do I do this? (I'm a pay-monthly customer.) It used to be ...

NickD123 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Late payment

hi there just wondering how do I contact o2 to tell them that I will pay my over due date on Friday

Hwg by Level 1: Joiner
  • 1 replies
  • 0 kudos

Pay monthly

I’m very confused as my data won’t work and I can’t make any calls but when I go on my 02 it says all of my bills are up to date. Please help.

Hannah25 by Level 1: Joiner
  • 1 replies
  • 0 kudos