Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrading my contract

i am wanting to change my tariff to a larger package

Resolved! PY

How do I pay my bill when I have been cut off

Resolved! Large price increase on phone plan

Hey everyone, Has anyone else had quite a jump in their direct debit? My plan/phone has gone from being £47.84 to now being £76.47. I've had no emails or letters to tell me of a price increase, I was expecting possibly about £54 with inflation, but n...

Resolved! Can’t make international calls

I have tried to make International calls but can’t get through

Resolved! Discount code

When do u get the discount code for earbuds

Resolved! Japan and South Korea

Does O2 travel bolt on cover my roaming use when I visit Japan and South Korea? If not, what are my options? ThanksLiam

no service after porting number from sky

hi, my number ported over from sky on friday morning and since that time i have had no service on my new sim which was activated and working before the port, my voicemail is working ok thats about it, ive talked to o2 numerous times over the text box...

Resolved! roaming charges for albiana

Major Network Operator (MNO)Charges for Pay monthly customers (including SIM only)Charges for Pay as you go customersFull details:O2NoNoNo customers will be charged extra to Roam in Europe Zone. 25GB limit.Does this include Albiana .

Resolved! moving my old number over to my new account

When will my old phone number be mobe to my new account

Resolved! Switch up Earbuds offer

Hello, just looking for some advice Went into store to switch up my phone to the Samsung s23 ultra. The website showed a deal and an offer for earbuds for £1. The advisor couldn't see the earbud offer on his screen but could get the tariff and phone ...

O2

Forum Posts