Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 20% loyalty discount

hi there , I have just renewed my four 02 pay monthly contracts , so 20gb ( 40gb with volt ) for £8.92 a month .Does anyone know if I need to reapply fit the 20% loyalty discount on the additional 3 contracts or us it just automatically done ?I am ho...

Resolved! Upgrade, phone and iPad?

I’m so confused. I have a pay monthly phone contract, just for airtime (handset is paid off). The site says I can upgrade… if I choose an IPad with an airtime contract, is that IN ADDITION to my phone? I want to leave my phone contract exactly as it ...

Resolved! Leaving o2

Hello I am wanting to terminate my contract with o2.

Resolved! Uswitch deal

HiCurrently pay monthly contract but saw deal on uswitch for 7.99 a month 15gb which is perfect for me. Had to register a new email address to get it through. Is this right?

Resolved! replacement phone

Hi my faulty phone was sent back and they promised replacement phone.next day.my faulty phone was received by 02 at 8.10 on Friday morning.how long do i have to for replacement

Switched From Tesco Mobile, Voicemail Not Working

Hi there. As the Subject title indicates, I have been unable to activate voicemail since I switched from Tesco Mobile to 02 just over a week ago. I am aware that Tesco effectively 'piggybacks' on the 02 network, so I have no idea if this is the sourc...

Resolved! lost phone

i have lost my device and want to know if i can upgrade i belive was due

no service !credit on bill? for every day not provided?"partial credit of monthly subscription"

essential service 20/3/23-26/3/23?currently no service 20/3/23 & 21/3/23 (emergency cover only)no help if you use internet banking and payment confirmation would be sent to mobile phone!!Obviously O2 will be making a partial rebate for days that serv...

Resolved! More data to my account

Could I please upgrade my data to unlimited data on the number xxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Joined o2 ported the no in now service stop working I can't speak to any one

So I joined o2 connected the esim all good for a week. Ported the no from another network. my sim stop working can't get in touch with o2. no one is picking up the phone I tried to wait up to 45 mins Can I please have a Pac code so I can move on from...

O2

Forum Posts