Outgoing calls

[Chantelle__]

Hi, my phone isnt making outgoing calls? I need it for work.

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[Bambino]

@Chantelle__ You can download Skype to call customer service free: Guide: A Guide to Skype 

Call 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

[Breanna]

Were you able to get in touch with customer service on social media or skype @Chantelle__?