Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi all, I'm wondering if someone can offer advice on whether this is correct? I have recently bought a new phone via Mobile Phones Direct for an upgrade as an existing O2 customer. When purchasing the phone, the details showed "O2 - £34 per month (in...
The O2 website says my monthly charge should be £16.75. The actual bill is for £19.64 + extras. I can't get through to O2 - they are all extremely busy (probably counting money), anyone know why there is such a discrepancy? Thank you.
Hi we have been waiting for a jiffy bag for weeks now and it still hasn't shown up
by mistake I swap my sim to another no.
I've checked my tariff and I am currently paying 15.82 for a lot of things I don't use such as 100gb data. I rarely use more than 5 in a month and see no tariff options available for me to switch to. I'd therefore either like a reduced tariff or to s...
I'm new to o2 and just ordered broadband from Virginia media how do I get volt benefits as staff at o2 and vm are a bit vague in offering volt
I had a phone for about 10 days and it went faulty with the screen. After trying to get a replacement, which was out of stock, I ended up returning it. Which is being processed. I cancelled my full cover on it and because after 14 days said I would n...
I'm coming up to the end of my contract so I decided to leave O2 to go to Lebara. I requested my PAC code from O2 and arranged for my port to take place on Tuesday 18th July. Lebara advised that the port had taken place successfully, however I believ...
Hi, I have an existing o2 SIMO contract that has expired (I'm out of contract). The best deal I have found is on uswitch. When clicking through from uswitch I come to the o2 site and the deal is showing correctly in my basket. When I proceed it asks ...
I’ve ordered the wrong colour phone
