Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237928 Views
  • 2 replies
  • 2 kudos

Resolved! Not received simcard

It's been nearly 2weeks and I have not received my new simcard. Called o2 a few days ago and they said it was pending approval. Does it usually take this long?

Resolved! Nightmare New Sim Issue

Hi there,I currently have a pay monthly sim on my account which the contract has just ended.I have purchased a cheaper new 12 month sim only contract which has been added to my account.I want to cancel the sim that is now out of contract and move tha...

Michael08 by Level 1: Joiner
  • 777 Views
  • 5 replies
  • 0 kudos

Resolved! Bill

Hi, I have a contract by which I can call to Europe Zone for free, but my last bill I have been charged 28.85 pounds for calls to Spain. I don't understand what has happened and I would like no to be charged this. Thanks Arturo Zanón / [Removed]

ArturZ by Level 1: Joiner
  • 389 Views
  • 2 replies
  • 0 kudos

No ear buds received

I recently ordered the samsung S23 which came with the buds. I am still waiting for the buds to arrive any idea how long this will take?

Outgoing calls

Hi, my phone isnt making outgoing calls? I need it for work.

Resolved! Charge for texting Apple (81088)

Hi,as you can see I was charged for replying to a text from Apple. I’m assuming because it’s a premium charge, it’s Apple who would have to refund this and not O2? 

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Roaming Charges

I received a text while on visiting family abroad that I had reached my £51.50 limit. Genuine mistake, I hadn't turned off O2 sim to switch to e-sim so I was willing to let that go as a learning curve.I logged into my account after coming back to fin...

Resolved! Sim only upgrade

Hi there, I am currently on a O2 sim only and looking to change to pay monthly. I am over the 12 months and free to change as I please but with regards to staying with O2 do i have to upgrade to a deal or can I get a new pay monthly deal and keep my ...

Resolved! Free code for buds

Well 30 days have passed still no O2 code for pro buds.Anyone got any advice please on what's the best course of action

Bugsyuk by Level 1: Joiner
  • 608 Views
  • 1 replies
  • 0 kudos